
Free Returns + Package Protection
Shop with peace of mind knowing that all eligible* items in your order are protected against return fees and covered if lost, stolen, or damaged in transit. Return or exchange your items without any extra hidden fees, like handling fees or restocking fees.*Some items may not be eligible for this service, such as items that are final sale or subject to certain promotional terms. By opting out of this service, you will be responsible for a return label fee of $11.95. Your package won't be protected if lost, stolen, or damaged in transit. The price of this service includes a $1.98 flat fee, plus 2% of the cart total. In certain states, sales tax may also be included in the total.Package Protection
File a claim here- https://resolution.seel.com/
Simply get a refund when you report your package as lost, stolen, or damaged in transit within 7 days of its scheduled delivery.
- Loss: Domestic packages not delivered 30 days after order fulfillment (the date when the order is shipped by the merchant) or international packages not delivered 60 days after order fulfillment are considered lost.
- Theft: Packages marked as delivered but not received by the shopper are considered stolen, though in some cases this may be due to non-criminal delivery issues or confusion. Theft must be reported within seven days of the package being marked as delivered. To qualify as a case of theft, supporting documents, such as a police report, may be required. For details, see What Supporting Docs are Required for a Claim of Theft? in Seel's help center.
- Damage: Package Protection covers items that have been damaged beyond the point of usability—fractured, shattered, bent (if not bendable), crushed, etc. It does not cover cosmetic damage such as scratches or dents, manufacturing damages, packaging errors, or unsealed items. Damage must be reported within seven days of the package being marked as delivered.
If a shopper runs into one of these issues with their order, they can initiate a Package Protection claim. Shoppers can open claims by either contacting the merchant directly or using the Seel Resolution Center, which is linked in the Checkout+ confirmation email sent to the shopper. Seel then verifies the claim and pays out the full refund value of the purchased item without needing the merchant to cover the cost.For more information, please read the Package Protection Terms and Conditions. (edited)
Shop with peace of mind knowing that all eligible* items in your order are protected against return fees and covered if lost, stolen, or damaged in transit. Return or exchange your items without any extra hidden fees, like handling fees or restocking fees.*Some items may not be eligible for this service, such as items that are final sale or subject to certain promotional terms. By opting out of this service, you will be responsible for a return label fee of $11.95. Your package won't be protected if lost, stolen, or damaged in transit. The price of this service includes a $1.98 flat fee, plus 2% of the cart total. In certain states, sales tax may also be included in the total.Package Protection
File a claim here- https://resolution.seel.com/
Simply get a refund when you report your package as lost, stolen, or damaged in transit within 7 days of its scheduled delivery.
- Loss: Domestic packages not delivered 30 days after order fulfillment (the date when the order is shipped by the merchant) or international packages not delivered 60 days after order fulfillment are considered lost.
- Theft: Packages marked as delivered but not received by the shopper are considered stolen, though in some cases this may be due to non-criminal delivery issues or confusion. Theft must be reported within seven days of the package being marked as delivered. To qualify as a case of theft, supporting documents, such as a police report, may be required. For details, see What Supporting Docs are Required for a Claim of Theft? in Seel's help center.
- Damage: Package Protection covers items that have been damaged beyond the point of usability—fractured, shattered, bent (if not bendable), crushed, etc. It does not cover cosmetic damage such as scratches or dents, manufacturing damages, packaging errors, or unsealed items. Damage must be reported within seven days of the package being marked as delivered.
If a shopper runs into one of these issues with their order, they can initiate a Package Protection claim. Shoppers can open claims by either contacting the merchant directly or using the Seel Resolution Center, which is linked in the Checkout+ confirmation email sent to the shopper. Seel then verifies the claim and pays out the full refund value of the purchased item without needing the merchant to cover the cost.For more information, please read the Package Protection Terms and Conditions. (edited)
- Ground within 3-4 business days - FREE
- 2 Day Delivery within 2 business days - $12
- Overnight - Next day - $40
We offer Exchanges & Returns within 30 days of the order date. All items must be unworn and have the original tag and hygienic liner attached. We are unable to refund for expedited shipping costs on the original order. Use this link to start your exchange or return. Returns are subject to a $7.95 return fee which will be deducted from your refund.
Please note that some exclusions apply. For final sale products or promotions, please take a look at our return policy page.

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